Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Holly Springs come from postal codes 27540.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 268,457 ratings
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Problems in the last 24 hours in Holly Springs, North Carolina
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Holly Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at Spectrum
Spectrum is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Holly Springs, Wake County, North Carolina
The most recent Spectrum outage reports came from the following cities:Raleigh, Cary, Apex, Garner, Holly Springs, Willow Springs, Fuquay-Varina, Morrisville and Angier.
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| City | Problem Type | Report Time |
|---|---|---|
 Raleigh | Internet | |
| Cary | Internet | |
| Apex | Internet | |
| Cary | Internet | |
| Raleigh | Internet | |
| Raleigh | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Holly Springs, North Carolina
Latest outage, problems and issue reports in Holly Springs and nearby locations:
- Therese Vick (@tvickBREDL) reported fromRaleigh, North Carolina
@Ask_Spectrum Thanks- finally talked w/someone. They said there is no local outage
- Bruce Borer (@sharky1226) reported fromRaleigh, North Carolina
@Ask_Spectrum Nah, screw that bot. You don’t need my info, it’s a known issue that someone there knows about but you just want to waste my time.
- George Adams (@Buckeye4NC) reported fromMorrisville, North Carolina
@Ask_Spectrum More like how do you improve customer service when it takes an hour to get a resolution. Doesn’t require a DM.
- hemal (@hemalmodiusa) reported fromCary, North Carolina
@FTC @CNN @fox5dc @Ask_Spectrum so internets been out since Friday n spectrum rep says they can’t help till next week or rather wann me to take a day off during week so some tech can come n look at it during the week at their convenience how about I pay my bill only during wkdys
- Freeman, J (@R390042) reported fromCary, North Carolina
@JuliainRaleigh @Ask_Spectrum They probably put something out on the TV, not realizing your TV is tied in to the existing internet/cable connection. They say they have to have a certain percentage of calls from an area before they declare an outage. Once in Cary, I had to ask my neighbors to call so % was met
- William Stott (@Raleighwood007) reported fromRaleigh, North Carolina
@GetSpectrum didn’t realize u couldn’t watch ur DVr’ed shows from another device. Well that sucks most every single other major cable provider has that feature.
- ⚠infamous_lite (@aka_Lite) reported fromRaleigh, North Carolina
So my internet decides to bail on me mid-stream @GetSpectrum needs to get a hold on this. I’ve had ongoing issues for the past month!!!I do apologize & will be back as soon as I can... 😢😢😢😢#twitchtv #internetissues#givemeabreak
- Chuck West (@CWGW4128) reported fromRaleigh, North Carolina
@Ask_Spectrum your service is horrible. Internet goes out multiple times a day. Called today, was told a rep would call me in an hour to an hour and a half to try and schedule service...nada... zip...zilch. I pay for a service that is horrible and unworthy of my money.
- William Stott (@Raleighwood007) reported fromRaleigh, North Carolina
@Ask_Spectrum it’s been well over 72 hrs and my service is still down with cable laying in the yard
- Zach Daugherty (@NCPirate13) reported fromRaleigh, North Carolina
Amazing how little @GetSpectrum cares about their customers. Charging $70 for horrible internet by itself is egregious. At least take me to dinner before you try to screw me.
- William Stott (@Raleighwood007) reported fromRaleigh, North Carolina
@Ask_Spectrum it’s been well over 72 hrs still no service cable laying in the yard. AT&T Uversus sounding better by the second at half the cost
- Christy is on IR 🤕 (@tidus_37) reported fromCary, North Carolina
@Ask_Spectrum my dudes, the Spectrum service in Cary, NC 27518 needs to be fixed. It’s been down for a few hours.
- Bailey Labonte (@baymathias93) reported fromRaleigh, North Carolina
@Ask_Spectrum You had over an hour wait when I called. I refuse to sit on hold for that long for a service I didn’t authorize in the first place
- Patrick McNeil (@unregistered436) reported fromRaleigh, North Carolina
@Ask_Spectrum guaranteed I'll never @GetSpectrum Internet after they cut my @ATT GigaPower service to run a new line. The area was properly marked. Luckily I speak Spanish or I wouldn't have been able to tell their crew anything. Still haven't seen the supervisor they promised.
- Kristi Cheek (@kcheek) reported fromRaleigh, North Carolina
@Ask_Spectrum The problem itnt with my account it is coming from @GetSpectrum or @amc_tv
- Christy is on IR 🤕 (@tidus_37) reported fromCary, North Carolina
@Ask_Spectrum guys, the internet and cable is down again for the second time in two days for Cary 27518
- William Stott (@Raleighwood007) reported fromRaleigh, North Carolina
@Ask_Spectrum I’m having a serious issue the guy is still refusing to do it!!!! My mom is out of town & im suppose to have this done b4 she comes back!
- Paul Whittington (@paulwhittington) reported fromRaleigh, North Carolina
I roll over in bed and my WiFi signal strength drop from Great to Good. It's annoying. My @Ask_Spectrum internet seems to be getting progressively slower. Can't even stream music to a Google Home without an insane amount of buffering.
- Derrick Pemberton Jr. (@DPembertonJr) reported fromCary, North Carolina
@brennen_11 @Ask_Spectrum I’ve been having the same issue for weeks now. Same error. Same forgerock/openam site.
- Mychal Hunter (@ACCBR1) reported fromRaleigh, North Carolina
@TalkinACCSports @GetSpectrum Might be the only good thing about being a spectrum customer
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Tiffany Reitz (@TiffanyReitz16) reported
@Ask_Spectrum just wondering why there is yet ANOTHER outage in Canton Ohio and WHEN will it be fixed because people work from home now... this is ALL the time
- run me down with a fourteen wheeler (@meaganrosewrite) reported
No shade to any customer service rep for @Ask_Spectrum I know it’s not your fault ignore my tweet cause I know y’all can’t do anything to help
- DeAnna (@annaed884) reported
Let me tell y’all how much counseling works. First thing this morning, I spent over 1.5 hours on the phone with @GetSpectrum for an issue with my dad’s account. I was transferred to 4 different people. I didn’t raise my voice once, y’all! #Growth
- Trish 🐾 (@trishymania) reported
@Ask_Spectrum my friend has no internet in 34608. She works from home and can't get her internet working. Is there an outage in that area?
- justaddScott (@justaddScott) reported
@Ask_Spectrum Thanks, I appreciate your offer but no thank you. I don't want to share my personal email address. I've tried this with another company about a similar issue and the emails didn't stop. It actually got worse. So, no thank you.
- MALICE (@MaliceCreative) reported
@Ask_Spectrum All I’m asking is if there is an outage.....
- baemar royce (@motelsonthemoon) reported
@redemptionarcs @GetSpectrum We have two providers where i live and one is cheap and sucks and the other is expensive and sucks only a little less - for cable, only one service? unless you do satellite and that is so expensive.
- kpb. 🌻 (@kels_2014) reported
@Ask_Spectrum yoooo why tf does my internet suck so bad right now. MAKE THE **** WORK PLEASE
- LIL FUJI FERD 📸 🇵🇷 (@rawculture) reported
@GetSpectrum be like “I see that you’re a loyal customer, you’ve paid on time every month for two years, that’s why we’ve decided to RIASE YOUR PRICE FOR THE SAME SERVICE ************”
- Laura Wilson (@laurarwilson) reported
@Ask_Spectrum I doubt you can help after you cancelled my first install request without telling me, then neglected to send survey/construction out (after the tech said he would) before the install that was supposed to happen today (and obviously isn't, because we need survey/construction).
