Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Buffalo come from postal codes 14215, 14221, 14206, 14205, 14220, 14224, 14207 and 14202.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 268,457 ratings
Thank you!
Problems in the last 24 hours in Buffalo, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at Spectrum
Spectrum is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Buffalo, Erie County, New York
The most recent Spectrum outage reports came from the following cities:Buffalo, Depew, Lancaster, Tonawanda, Hamburg, Orchard Park, East Amherst, Grand Island, North Tonawanda and West Seneca.
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| City | Problem Type | Report Time |
|---|---|---|
 Buffalo | Internet | |
| Buffalo | Internet | |
| Buffalo | Internet | |
| Buffalo | Internet | |
| Buffalo | Internet | |
| Buffalo | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Buffalo, New York
Latest outage, problems and issue reports in Buffalo and nearby locations:
- Andrew D. Kuczkowski (@ByKuczkowski) reported fromBlasdell, New York
I haven’t said it in awhile, but easily the worst customer service and business model goes to @GetSpectrum. It goes above and beyond to disappoint like no other company. A landslide victory once again.
- Joe Beamer (@TheJoeBeamer) reported fromOrchard Park, New York
@GetSpectrum No deal in place yet for @accnetwork and now @SNYtv feed just cut out!! 🙄🥺
- Christopher Ouimet (@NowThatOuimet) reported fromBuffalo, New York
It’s amazing how @GetSpectrum absolutely does not care about their customers. Sucks when they’re the only option for internet. Wish @verizonfios was an option in Buffalo. Very annoying.
- Peter Tingle (@Nick_Crawford92) reported fromAmherst, New York
It sucks that we only have one option for internet provider on my street, because @Ask_Spectrum ******* sucks.
- crownbflo (@crownbflo) reported fromBuffalo, New York
@IDigPotatoes @Ask_Spectrum We agree they are just awful.
- Christopher Ouimet (@NowThatOuimet) reported fromBuffalo, New York
. @GetSpectrum @Ask_Spectrum is terrible. I’m in the city of Buffalo so they’re my ONLY option for internet. They keep sending me “deals” but it’s always the same crap. I have DirecTV Now, and Spectrum is not even close to their level. And $9.99 to install a cable box MYSELF!
- thinksojoe (@thinksojoe) reported fromBuffalo, New York
@Ask_Spectrum Nah. I'm just gonna call and try to cancel again tomorrow. Your terrible service has been ruining my tv watching experience for far too long.
- Peter Tingle (@Nick_Crawford92) reported fromTonawanda, New York
@Ask_Spectrum The issue is something you won’t help with- we have no other option for internet where I live, and you decide to raise rates for no reason. That’s uhhhh bullsh*t.
- Judy Leidolph (@juju2314) reported fromCheektowaga, New York
@GetSpectrum Spectrum has been charging my bill $24.99 for the past 2 months for TV Streaming. Called to get a refund as we didn’t authorize this. Wouldn’t refund whole amount. Now onto the public service commission
- Didactic Puma🐆 (@BuffaloPuma) reported fromBuffalo, New York
Spectrum News running a piece raising awareness about infertility, telling the story of 2 selfish ******** who just ~have~ to make another *******.Good to see that there are no more foster children that need homes.
- grace moser (@Bevs_House) reported fromBuffalo, New York
Hey it’s midnight which means it’s my birthday and I’m spending it on the god damn phone with @GetSpectrum because our internet doesn’t work again :) such a nice little treat
- Sabres 7th (Wo)Man (@SabresCutie) reported fromAmherst, New York
They need more employees working at this service center. How frustrating this crap is! 15 people waiting, only 2 of 6 windows open @Ask_Spectrum
- christopher 🧸 (@Chrisdolina1) reported fromCheektowaga, New York
@Ask_Spectrum your internet is absolute sh*t
- crownbflo (@crownbflo) reported fromBuffalo, New York
@ambeercecilia @IDigPotatoes @Ask_Spectrum Lol their bots that just offer “service” but the utility quality never changes. sh*t went down on our opening day + is spotty regularly. Would get @verizonfios for our business if we could 😭
- kim prisinzano (@kimprizz) reported fromAmherst, New York
i swear to God @GetSpectrum don't mess with @WGRZ it is the only worth while channel i watch like 90% of the time! @GetSpectrum by fer the worst cable carrier i have ever sent with , if i had a choice it would not be you!
- Jay Wilcox (@TopSpinJay) reported fromCheektowaga, New York
@GetSpectrum @Ask_Spectrum I hope service is stable now in our area. It’s been down for almost five hours total today.
- Katie (@Maybek8e) reported fromBuffalo, New York
@AllentownJ @GetSpectrum This seems to be their MO whether on the phone or in the store. That is one of the reasons why I went with Verizon this time around because of their customer service staff, for high prices, intermittent WiFi and cable that always freezes as a bundle is not worth it.
- Sabres 7th (Wo)Man (@SabresCutie) reported fromNorth Tonawanda, New York
My internet is going up 4 bucks yet it’s as slow as ever. @Ask_Spectrum you haven’t enhanced anything. 🙄
- Tony (@tojo381) reported fromGrand Island, New York
Officially done with spectrum! Worst company and worst job I've ever had!!
- TED TALKS (@wrzosevelt) reported fromBuffalo, New York
Wi-Fi out again this week @GetSpectrum get your sh*t together
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Tiffany Reitz (@TiffanyReitz16) reported
@Ask_Spectrum just wondering why there is yet ANOTHER outage in Canton Ohio and WHEN will it be fixed because people work from home now... this is ALL the time
- run me down with a fourteen wheeler (@meaganrosewrite) reported
No shade to any customer service rep for @Ask_Spectrum I know it’s not your fault ignore my tweet cause I know y’all can’t do anything to help
- DeAnna (@annaed884) reported
Let me tell y’all how much counseling works. First thing this morning, I spent over 1.5 hours on the phone with @GetSpectrum for an issue with my dad’s account. I was transferred to 4 different people. I didn’t raise my voice once, y’all! #Growth
- Trish 🐾 (@trishymania) reported
@Ask_Spectrum my friend has no internet in 34608. She works from home and can't get her internet working. Is there an outage in that area?
- justaddScott (@justaddScott) reported
@Ask_Spectrum Thanks, I appreciate your offer but no thank you. I don't want to share my personal email address. I've tried this with another company about a similar issue and the emails didn't stop. It actually got worse. So, no thank you.
- MALICE (@MaliceCreative) reported
@Ask_Spectrum All I’m asking is if there is an outage.....
- baemar royce (@motelsonthemoon) reported
@redemptionarcs @GetSpectrum We have two providers where i live and one is cheap and sucks and the other is expensive and sucks only a little less - for cable, only one service? unless you do satellite and that is so expensive.
- kpb. 🌻 (@kels_2014) reported
@Ask_Spectrum yoooo why tf does my internet suck so bad right now. MAKE THE **** WORK PLEASE
- LIL FUJI FERD 📸 🇵🇷 (@rawculture) reported
@GetSpectrum be like “I see that you’re a loyal customer, you’ve paid on time every month for two years, that’s why we’ve decided to RIASE YOUR PRICE FOR THE SAME SERVICE ************”
- Laura Wilson (@laurarwilson) reported
@Ask_Spectrum I doubt you can help after you cancelled my first install request without telling me, then neglected to send survey/construction out (after the tech said he would) before the install that was supposed to happen today (and obviously isn't, because we need survey/construction).
