The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 606 |
| Houston, TX | 342 |
| Philadelphia, PA | 257 |
| Washington, D.C., DC | 250 |
| Seattle, WA | 221 |
| Atlanta, GA | 206 |
| Salt Lake City, UT | 198 |
| Denver, CO | 188 |
| Sacramento, CA | 152 |
| San Francisco, CA | 136 |
| Detroit, MI | 134 |
| Indianapolis, IN | 129 |
| Miami, FL | 126 |
| Orlando, FL | 124 |
| Minneapolis, MN | 114 |
| Portland, OR | 108 |
| Brooklyn, NY | 107 |
| Boston, MA | 97 |
| Jacksonville, FL | 90 |
| Pittsburgh, PA | 83 |
| Oakland, CA | 80 |
| Baltimore, MD | 71 |
| New York City, NY | 64 |
| Tampa, FL | 62 |
| Reno, NV | 50 |
| San Jose, CA | 45 |
| Nashville, TN | 45 |
| Tacoma, WA | 40 |
| Charlotte, NC | 39 |
| Birmingham, AL | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Toller (@TollerGames) reported No internet for second day now from @Xfinity outage, ETA was 6:42 AM this morning now there is no ETA. Contacting any sentient representative for more info is nigh impossible. Comcast/Xfinity still flying their consumer antagonistic design proudly. @XfinitySupport is an oxymoron.
- mr. chimichanga (@DroSack) reported
National grid gas service rivals Xfinity customer service
- Jaime Hendon (@Profile79) reported
@Xfinity you keep changing my service back on time Frame for the outage because of the storm. Can somebody help me on the new estimated time
- Linda Quackenbush (@Lindaquackenbus) reported
@GigiSims10 OMG yes I noticed it yesterday! Also our SMALL town has put up a huge AT&T tower & still have 1-2 bars of signal! When I purchased my cell phone 15yrs ago I had 5bars! I believe since AT&T-TW-Comcast merged cell src has gotten worse! CCP-US-Canada all in w/Huawei~@realMaryFanning
- Engage (@NotEngxge) reported
Love? Aspirations? Nah **** that pay this Comcast bill 😭
- Bear (@bearboul_) reported
Anybody else xfinity internet not working ?
- Shiny Braixen (@braixen_shiny) reported
@BlargMyShnoople Yeah that just happened the other day, a transformer blew ******** up about a block away, I saw blue and green flashes from my window. Hey at least I got power back just in time for Comcast to have yet another outage. This **** is brokey
- StrataCasteR (@CasteStrata) reported
@IM4SONIC I would die to have Comcast, all I have CenturyLink. Worst internet ever.
- michel (@esasky17) reported
I guess xfinity mobile slow you down on all towers before 20gb I'm only at 14gb I can't load anything on lte or 5g and it s good samsung phone to
- Proud Penny (@PhatKatSista) reported
@Xfinity I’ve literally been on the app everyday no outages just ****** service !!!!
- Proud Penny (@PhatKatSista) reported
Dear @comcast Because of your ****** service im having the worst ******* work week of my life!!!!!! Im so far behind I probably gotta get work this weekend to catch up. You will not get one single dime from me this month. I will be dropping ur equipment off Tuesday
- Luschzh (@She19270045) reported
@Xfinity canceled my Xfinity after August of 2019. The representatives have more options of selling and giving me interest in a higher Xfinity bill then trying to treat a person as a loyal customer.
- Senza (@notJustLucky12) reported
@RusMosquito @nigg*toons_ Do you use xfinity or some ****
- Wyatt Merritt (@Wyatt3172004) reported
@MCSSTOPMOTIONS It is not that bad that trucks and xfinity are not in it because nascar thunder 2003 and 2004 didn't have them and they are the 2 best nascar games ever made
- Tyler (@TylerRazors) reported
So Xfinity did service maintenance at my location last night for 4 hours, to hopefully fix my issue. Now I have their router and they have performed maintenance as of last night/this morning. Let’s see how long this lasts
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